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Supplies Find premier source of great prices and selection on quality supplies. This is not a place to post a great deal from a supplier. Such threads should be posted in 'For Sale'--'Ribbon, Bows and More' or 'Everything Else' --'Coupons And Deals' sub-forums

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Old 07-22-2009, 03:20
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Join Date: Mar 2009
Location: Fort Smith, Arkansas
Posts: 161
Exclamation Oh Noooo

I ordered from TRR and I SWEAR I clicked on 7/8 but my order today and on the summary was 3/8!!! Do you think they will let me exchange it? Or can one of you ladies send me like 2 yrds of ginger???? I need it ASAP and have no money left in paypal to order more. For anyone that has ginger I can try to send you something of what I have here for trade.
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Old 07-22-2009, 03:42
Heidijens1's Avatar
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Join Date: Apr 2009
Location: Idaho
Posts: 1,071
Default Re: Oh Noooo

I would call them and ask if you can have it changed. They seem to have very good customer service.
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Old 07-22-2009, 06:01
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Join Date: May 2009
Posts: 55
Default Re: Oh Noooo

TRR has great customer service and they may be able to correct it. They've accidentally sent me the wrong size before and I had the replacement size sent out to me within two days. But the error was on their part (even on the paper they had it marked as 7/8, but sent 3/8). Good luck!
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Old 07-22-2009, 06:34
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Join Date: Oct 2008
Location: AL
Posts: 110
Default Re: Oh Noooo

Yeah, TRR has very good customer service. I even had a mistake and asked for them to change it even after they said it can't be changed. But it hasn't been shipped yet when I asked so they said they would. then they still sent the wrong size, so they just sent a whole new order free of charge. I would just call them if not email them tonight so they would know what's going on in the morning when you call. Lanae is really nice.
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