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Old 10-18-2011, 02:35
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Default TabbyWabby Templates?

I ordered these last week and was wondering if others have used them etc..Also what do you think of their customer service etc?? I ordered on Thursday and have emailed them twice about the shipping of my order and have heard nothing
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Old 10-18-2011, 10:28
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Default Re: TabbyWabby Templates?

Quote:
Originally Posted by TabyJo View Post
I ordered these last week and was wondering if others have used them etc..Also what do you think of their customer service etc?? I ordered on Thursday and have emailed them twice about the shipping of my order and have heard nothing
I was disapointed with the Tabby Wabby templates! I have the No Bow No Go TNT templates and when my friend wanted a set of her own we saw that Tabby Wabby had theirs on sale for a better price so she ordered from there. Looking at them online you would think they were the same and I'm sure not many people will ever get to compare them side by side.

My comparison:
1. Both sets function the same.

2. The TW set does not have the sizes marked on the templates. You always have to double check the size you have. We fixed that prob with a sharpie (which rubs off and has to be redone) but the TNT set has it printed on for you. No guessing!

3. Something else you can't tell online is the quality of the plastic. The TW are are thin and flimsy next to the TNT. Nothing wrong with it, just weaker plastic. My friend has had 2 of her templates break in about 1 year with average use. I use my templates MUCH more than she uses hers and after about 2 years my 6" broke but that is my most used size.

Customer service: I have had no problems with Tabby Wabby customer service has been fine. I can address NBNG's customer service it is excellent! I always get notice of shipment right away. I recently ordered their largest template and it arrived bent in shipping since it had shipped alone in a soft package I let them know that I thought it should have been packaged with some support to prevent the damage. Before I had a chance to check my email for response I had a new template on my doorstep! I was amazed.

In summary: TW templates are fine but in comparison to the TNT, the TNT are just a bit sturdier and have the sizes labeled for you.
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Old 10-18-2011, 11:18
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Default Re: TabbyWabby Templates?

Tabby Wabby's group Ribbon Heavens shipping is crazy...like it took over a month to get my ribbon that I ordered one time and the last time I ordered it took like a week to get my stuff and she sent a note that said sorry for getting this to you so slow....so LOVE their stuff and will continue ordering, but no clue what the heck their shipping is all about lol
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Old 10-18-2011, 01:10
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Default Re: TabbyWabby Templates?

I have both the TW and NBNG template sets. While I love the ribbon heaven and tabby wabby ribbon the NBNG templates win hands down for me. I originally bought the NBNG templates and use them a lot. I bought the TW set when they were on special because the center slot is wider and thought it would be easier to use the gator bite with them. While I have all of my original NBNG templates I have only THREE of the TW templates left and 2 of those are still in the wrapper having never been used. The only one that I have left that I use is the very smallest size that I use for mini bows. The rest of them broke, several without even being used. I also like that the NBNG templates came with a book of instructions. There is a group that you can join for the TW templates to get instructions but I like having the book there to reference.
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Old 10-18-2011, 01:17
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Default Re: TabbyWabby Templates?

Thanks girls. I guess I am second guessing now about ordering through them. I am not one that does well with poor customer service. It's good to know about the quality as well. I will see what happens when I receive my templates.
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Old 10-18-2011, 11:42
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Default Re: TabbyWabby Templates?

Quote:
Originally Posted by Bottlesandbows View Post
...

In summary: TW templates are fine but in comparison to the TNT, the TNT are just a bit sturdier and have the sizes labeled for you.
Thanks for the comparison.

Kel
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