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Product Review--Tools, Equipment, and Gadgets Love your gadgets? Don't like it? Post your reviews (or link of review) here.

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Old 06-05-2009, 04:06
LPLKaryn's Avatar
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Location: Louisville, KY
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Default Brilliant Bowmaker Twisted Template Shipping updates

I know that everybody is very patiently waiting for the Twisted Templates to be shipped. This is LPLDH Rob. I wanted everyone to know where we stand in getting the product out to everyone. Karyn had posted earlier that we were expecting arrival of the templates to us by today so that we could start shipping today. We hope, key word hope, that the tempaltes will arrive early Monday so that we can get some shipped on Monday. Rest assured that if they do not arrive until late on Monday we will be working late into the night to get as many as possible shipped Tuesday. If they do come early Monday we will still be working late into the night to get these into your hands. We really appreciate the patience from all of our customers. I have also attached the tracking schedule from UPS so that you can follow where the templates are currently.

Again, thank you for your continued patience. Believe me, we are as frustrated as you.


Your package is on time with a scheduled delivery date of 06/08/2009.


Tracking Number: 1Z E00 861 03 4232 610 1 Type: Package Status: In Transit - On Time

Your shipment is moving within the UPS network
and should be delivered on the Scheduled Delivery Date. A shipment can
remain in this status until it is delivered. Other than time-definite air
deliveries, shipments are generally delivered anytime between the hours
of 9 a.m. and 7 p.m. to residences, and by close of business for
commercial addresses. UPS cannot schedule a specific delivery time
within that window.










In Transit - On Time Scheduled Delivery: 06/08/2009 Shipped To: LOUISVILLE, KY, US Shipped/Billed On: 06/01/2009 Service: GROUND Weight: 42.00 Lbs
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Old 06-05-2009, 04:26
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Default Re: Brilliant Bowmaker Twisted Template Shipping updates

I'm am very patiently waiting and haven't been stressing about the shipment however I greatly appreciate the update. This extremely professional and shows an example of great customer service.
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Old 06-05-2009, 04:31
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Default Re: Brilliant Bowmaker Twisted Template Shipping updates

Quote:
Originally Posted by Whit21 View Post
I'm am very patiently waiting and haven't been stressing about the shipment however I greatly appreciate the update. This extremely professional and shows an example of great customer service.
Ditto
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Old 06-05-2009, 05:32
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Default Re: Brilliant Bowmaker Twisted Template Shipping updates

Thanks for the update
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Old 06-05-2009, 06:21
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Default Re: Brilliant Bowmaker Twisted Template Shipping updates

Thanks for the update!

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Old 06-05-2009, 06:31
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Default Re: Brilliant Bowmaker Twisted Template Shipping updates

Thank you for the update! I have no doubt in my mind that you two are working your hardest to fill these orders! Karyn is an outstanding lady and one of the most honest ladies I know!
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Old 06-05-2009, 06:53
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Default Re: Brilliant Bowmaker Twisted Template Shipping updates

I need to change my mailing address since my movers are coming on Monday and we won't be getting mail here. I don't want them to be returned to you. Who do I need to email to change it?
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Old 06-05-2009, 06:57
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Default Re: Brilliant Bowmaker Twisted Template Shipping updates

Thank you so much for letting us know what is happening with the templates. I know we are all wanting them RIGHT NOW but we understand that things are out of your hands and you are just as anxious as we are to get them!

Besides - the best things come to those who wait!

Debora

P.S. Thanks for the tracking number, that was great to have!
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Old 06-05-2009, 07:05
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Default Re: Brilliant Bowmaker Twisted Template Shipping updates

Thank you for the update. You have gone above and beyond with keeping us in the loop
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Old 06-05-2009, 07:41
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Default Re: Brilliant Bowmaker Twisted Template Shipping updates

Quote:
Originally Posted by Ste1977 View Post
I need to change my mailing address since my movers are coming on Monday and we won't be getting mail here. I don't want them to be returned to you. Who do I need to email to change it?
[email protected]

Put the subject in caps - something like SHIPPING ADDRESS CHANGE and reference the paypal address you paid with. I have several changes so I'll look for them. OR you can send a convo through etsy. Good Luck with your move!

Quote:
Originally Posted by Debora View Post

P.S. Thanks for the tracking number, that was great to have!
I figure everyone can see exactly when they are delivered! lol!
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