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  #21 (permalink)  
Old 01-14-2011, 02:41
Lilysmomma's Avatar
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Default Re: orderd then didnt pay now only wants some of it, what to do???

As for what to do with these customers... I understand they have a right to change their mind, but it is still very rude to do it that way. For ones that don't have PayPal, I tell them they can pay by debit card or credit card for their purchases through PayPal and that I never see their information except for their address that they type in. I don't know if I would do a check from a stranger, I take checks from my local customers, but I have been burnt by bounced "echecks" from customers and for them to send one in the mail... yikes! My bank charges so much for a bad check that I put IN the bank, and you would never get that money back from a customer....[/QUOTE]

GREAT point!!!! i never thought about that!! so how fast does the payment come in if they dont have pp and they pay with credit or debit through there???
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  #22 (permalink)  
Old 01-15-2011, 04:08
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Default Re: orderd then didnt pay now only wants some of it, what to do???

Quote:
Originally Posted by Lilysmomma View Post
As for what to do with these customers... I understand they have a right to change their mind, but it is still very rude to do it that way. For ones that don't have PayPal, I tell them they can pay by debit card or credit card for their purchases through PayPal and that I never see their information except for their address that they type in. I don't know if I would do a check from a stranger, I take checks from my local customers, but I have been burnt by bounced "echecks" from customers and for them to send one in the mail... yikes! My bank charges so much for a bad check that I put IN the bank, and you would never get that money back from a customer....
GREAT point!!!! i never thought about that!! so how fast does the payment come in if they dont have pp and they pay with credit or debit through there???[/QUOTE]

It is instant like a funded PP payment
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  #23 (permalink)  
Old 01-15-2011, 04:28
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Default Re: orderd then didnt pay now only wants some of it, what to do???

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Originally Posted by Blingmom View Post
I don't understand the point in a game, why not just have a website where people purchase? FB has an ETSY plug in that's wonderful.
These type of games move a lot of inventory that people wouldn't otherwise buy. That is the point.


As far as this customer I would ban her from participating again, and I wouldn't bother sending her anything since she's wasting your time with waiting on a check etc. Enough time has passed she obviously wasn't serious.

Last edited by TinasK; 01-15-2011 at 04:31.
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Old 01-15-2011, 04:39
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Default Re: orderd then didnt pay now only wants some of it, what to do???

Maybe you should have them post agree to your rules before they make any comments on photos/listings. That way they know that they can be banned if they do not follow the rules.

Another problem is some people do not like to read and if they see a long winded hard to read "rules" summary, many will skip it and try to wing it. To me your rules are very clear and easy to read but to some others out there they may see nothing but words. You may try to make more paragraphs or use "-" right before you each rule. Just a thought.
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Old 01-15-2011, 05:06
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Join Date: Sep 2010
Location: Casa Grande, AZ
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Default Re: orderd then didnt pay now only wants some of it, what to do???

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Originally Posted by ronnie View Post
Maybe you should have them post agree to your rules before they make any comments on photos/listings. That way they know that they can be banned if they do not follow the rules.

Another problem is some people do not like to read and if they see a long winded hard to read "rules" summary, many will skip it and try to wing it. To me your rules are very clear and easy to read but to some others out there they may see nothing but words. You may try to make more paragraphs or use "-" right before you each rule. Just a thought.
I have seen this done on comment games on FB. They post the rules in the discussion tab and the notes sections. Then when they post about the upcoming even on their wall they link the rules and tell everyone to go there, read them, and comment that they agree to abide by the rules. They also posted reminders through out the game that they are committing to buy when they type "sold". It seems to cut down on buyers remorse. I know I have seen somewhere that there are codes on FB for making things bold and such. Maybe those would help emphasize the main points of your rules more.

As far as her wanting the items. I'd tell her no, she committed to buying all of it, not some of it. And the One who deleted her posts.... I doubt I'd let her participate next time.

Good luck!
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Old 01-15-2011, 09:38
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Location: Pa
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Default Re: orderd then didnt pay now only wants some of it, what to do???

Wow, good luck with all that.
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  #27 (permalink)  
Old 01-16-2011, 11:03
Lilysmomma's Avatar
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Default Re: orderd then didnt pay now only wants some of it, what to do???

thanks ladies, i have another one this wed and i had thought about making them post agreed.
you ladies are the best!!! so much helpfull information!!!
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