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Old 10-25-2010, 05:33
mommyto_ydj's Avatar
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Default Has anyone ever had a pdf

not save/download for them?
I just bought one and one she couldnt send it to my reg email cause
the file exceeded limit i guess comcast is only 15mb while sending /recieving.
So i had her send it to a yahoo one i use for the yahoo groups &
I can not get it to download/save and save

any help would be appriciated.
I just bought a pdf 2 nights ago and that one downloaded just fine.
** Maybe im buying to many pdf's **
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Old 10-25-2010, 05:41
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Default Re: Has anyone ever had a pdf

you pdf addict !!!

no never had that problem, has anyone else bought it from her and had the same problem? or maybe someone could test it? otherwise, I dunno.
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Old 10-25-2010, 05:48
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Default Re: Has anyone ever had a pdf

so far i think everyone has been able to download just fine...
im wondering maybe its my laptop

Oh and i dont think the having someone test it is a good idea since it was a paid one
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Old 10-25-2010, 05:57
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Default Re: Has anyone ever had a pdf

Are you sure is a pdf and not a zip file? With zip files you have to unzip them first and then save the doc somewhere easy to find and then download. I hate zip files b/c its a PITB...

Hopefully you can get this work out since I would hate to pay for something and then not been able to download it.
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Old 10-25-2010, 06:04
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Default Re: Has anyone ever had a pdf

no pdf cause it says on the end of the attachment.
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Old 10-25-2010, 06:08
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Default Re: Has anyone ever had a pdf

Do you have the latest updates with Adobe? Sometimes updating will do the trick.
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Old 10-25-2010, 06:12
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Default Re: Has anyone ever had a pdf

yea it just asked me to download yesterday ??? i am so confused i may just have hubbys friend look at my laptop and see if anything is wrong cause i just bought a pdf 2 days ago and that one downloaded w/no issues

I think when i go to dd's rep meeting im going to do a full scan for viruses & run the clean up as well.
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Old 10-25-2010, 07:42
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Default Re: Has anyone ever had a pdf

I am sure is something on her side since you said you downloaded a pdf a couple of days ago so I am assuming is not your computer.

Why don't you ask her to send it again? Sometimes when I am sending pdf's to my hubby he can't open them and I have to resend and walla! that solves it...
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Old 10-25-2010, 08:02
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Default Re: Has anyone ever had a pdf

Quote:
Originally Posted by daz_yaz View Post
so far i think everyone has been able to download just fine...
im wondering maybe its my laptop

Oh and i dont think the having someone test it is a good idea since it was a paid one
lol, that's why i mentioned if you knew someone that already had it. i'd never suggest you float a paid tut around!
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Old 10-26-2010, 07:56
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Default Re: Has anyone ever had a pdf

You should tell the seller about your problem. I sent one yesterday that didn't open the first time (don't know why; it was the first time this had happened with one of my files that I know of) but when I re-sent it, it was fine. Sometimes I've had the experience where the customer's inbox is FULL, so it gets bounced back to me! If they let me know, we work it out (usually they just delete stuff from their full inboxes).

You could ask your seller to send the file through yousendit.com. It's free and easy, and you download the file from the website so it doesn't go through your e-mail.

If you still can't save it, I'd say it's time to look at how much space you have left on your computer! I had to move a whole year's worth of photos off, because I was running out of space.

Hope that helps!

Deanna
www.birdsongbows.etsy.com
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