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Old 04-08-2010, 04:33
meganskiddos's Avatar
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Location: Texas
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Default Customer doesn't want partially lined alli clip?

She just ordered 10 bows, but wants them all on alli clips. Her daughter doesn't have a lot of hair. She doesn't want the bare metal of the bottom part of the clip to touch her baby's head. Should I just fully line them? I will add non slip grip to the underneath of the top still, but do you ladies have any suggestions on how to line them for her baby?
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Old 04-08-2010, 04:38
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Default Re: Customer doesn't want partially lined alli clip?

I fully line mine--you can add the non-slip to top or bottom.
(the boutiques I'm currently supplying won't take them partially lined.
Velvet ribbon is even better for the babies (IMO)--you don't need to do no-slip and they grip extremely well.
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Old 04-08-2010, 04:40
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Default Re: Customer doesn't want partially lined alli clip?

I would do what she wants. Just inform here that as her dd gets older and her hair changes that it doesnt hold as much hair.
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Old 04-08-2010, 07:10
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Default Re: Customer doesn't want partially lined alli clip?

You can also tell her that when her daughter outgrows them, you can "upgrade" to a partially lined clip for ___ dollars. :-)
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Old 04-08-2010, 10:07
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Default Re: Customer doesn't want partially lined alli clip?

I agree with the other ladies. "The Customer is always right!" , is my motto. It helps to explain to her your opinion and then give her what she wants once she's been fully informed. Hey, and when her daughter gets more hair and can't use those anymore she will be back for more! Win, Win! IMHO! Hope I have been some help!


Jessica
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Old 04-08-2010, 10:16
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Default Re: Customer doesn't want partially lined alli clip?

I would definitely use non slip grip if you line the whole clip b.c that makes it harder to stay in. I understand not wanting the metal on a babies head, so I would do as she asks.
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Old 04-09-2010, 02:02
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Default Re: Customer doesn't want partially lined alli clip?

I would just give her what she wants, she's the customer and she's paying, why does it matter?

Also I would also use velvet ribbon instead of the no slip grippies, I have found some babies are very sensitive to latex and if the product you are using has any in it, even if it doesn't touch their head, it can cause a reaction.
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Old 04-09-2010, 02:57
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Default Re: Customer doesn't want partially lined alli clip?

i always fully line my clips as well, i would just do what she is asking..
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