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  #11 (permalink)  
Old 03-29-2011, 03:08
Sunshineshoppe's Avatar
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Default Re: First negative on etsy

Quote:
Originally Posted by iluvstarz2001 View Post
I think your other feedback speaks for itself and I wouldn't worry about one unhappy customer who clearly cannot read. Skank.
lol - your "skank" at the end made me laugh THANKS!
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  #12 (permalink)  
Old 03-29-2011, 03:13
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Default Re: First negative on etsy

She actually left you three negs. which is why it affected your feedback rating.
I'm sure she'll remove it (do the "kiss and make-up" feature) if you give her the $ back.
Can you see if she's done the same thing to other people? You should be able to check her other feedback.
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Old 03-29-2011, 03:13
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Default Re: First negative on etsy

How do you ruin a crochet headband????? UGH...
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Old 03-29-2011, 03:17
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Default Re: First negative on etsy

i'd ask for her to send you back the damaged goods as well before offering a refund.. or at least a picture
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Old 03-29-2011, 03:24
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Default Re: First negative on etsy

sorry you are having to deal with someone so difficult!
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Old 03-29-2011, 03:25
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Default Re: First negative on etsy

The world is full of miserable people who wants to share their unhappiness and unfortunately you were her victim of the day You have BEAUTIFUL products. With 99% positive with 520 sales, you must do incredible work. Sorry you were her victim, my guess is she has others.
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Old 03-29-2011, 03:26
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Default Re: First negative on etsy

Wow, 2" is 2". Did she think it would magically grow to a bigger size when she got it??? Some people are just ignorant and don't read descriptions. Scammer is a possibility but seeing that she didn't even try to bargain w/you first, it doesn't seem likely. Reading these stories every day keeps me from opening an etsy store.
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Old 03-29-2011, 03:27
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Default Re: First negative on etsy

That's so sad.... especially since she didn't contact you.
I had one problem with an Etsy customer that we discussed and resolved the issue, then she left glowing feedback.
I know Etsy used to have a "kiss and make up" option on feedback. Is that still there? Maybe if you offered a partial refund or another item she'd give you better feedback.


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Old 03-29-2011, 03:30
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Default Re: First negative on etsy

Sorry. Thats pretty harsh.
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Old 03-29-2011, 03:31
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Default Re: First negative on etsy

What? You guys don't let your kids play kick ball with your packages before you mail them out? I thought that was standard practice.
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