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Old 10-28-2008, 01:53
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Default Buyer purchased hats with flowers, but never said exactly what she wanted...

and I can't get her to answer. She actually ordered 1 black hat with a red flower on it (that was the listing). In her "message to seller" she put "could I have 2 brown hats with pink flowers." So, I want to get her flowers she will like, but I have emailed her and sent her convo's with no response. She purchased last Friday. Should I just keep waiting? I hate to wait because I like to ship my items as fast as I can.

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Old 10-28-2008, 01:59
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Default Re: Buyer purchased hats with flowers, but never said exactly what she wanted...

I would try sending her an email instead of going through etsy. If you don't get a response then I would keep trying to contact her.
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Old 10-28-2008, 02:00
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Default Re: Buyer purchased hats with flowers, but never said exactly what she wanted...

I sent her two emails AND two convo's. One of the emails had pictures of some flower options.
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Old 10-28-2008, 02:00
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Default Re: Buyer purchased hats with flowers, but never said exactly what she wanted...

I would think that she probably wants the same style hat and flower...just the different color.
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Old 10-28-2008, 02:02
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Default Re: Buyer purchased hats with flowers, but never said exactly what she wanted...

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I would think that she probably wants the same style hat and flower...just the different color.
You are probably right, but I don't have the same flower in pink. So what should I do instead?
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Old 10-28-2008, 02:06
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Default Re: Buyer purchased hats with flowers, but never said exactly what she wanted...

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Originally Posted by alibug View Post
You are probably right, but I don't have the same flower in pink. So what should I do instead?
Now that I can't help you with! Hehehe!
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Old 10-28-2008, 04:31
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Default Re: Buyer purchased hats with flowers, but never said exactly what she wanted...

I would wait until you hear back from her. Just keep trying to contact her - it is possible she just hasn't checked her email lately. I would give her a week from the time of her order and see what happens - esp. since she was so unclear about her order.
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