Originally Posted by sassypaciboutique
Hey Lady...I have this printer too...but not sure if it's the pro or premium or whatever the version. Anyways....get your book out and call the 1800 number in India and see if they can help. If they seem to not be listening ask to speak to a supervisor! (had to do this a few times...as I had some issues with some of the features setting up...the network folder for scanned files...long story)
As sometimes they assume they know what you are asking without really listening. I have not had this issue, but I don't print alot on this printer either. Feel free to email me and i'll see if I can help, but it does not sound like user error...more like machine error.
Thank you Nicole! I will definitely do that. It has been fine ever since though. So strange. This is what it does though, it's fine and then FREEZE!
Right in the middle of a label. So frustrating. I will definitely have them look into it since I have a huge GB to print labels for soon.
Thanks for responding