After reading so many of the posts regarding SBB I decided to order the bow making instructions offered on the website as well as how to start a bow business. I prefer ordering e-books and PDF files as I am definitely impatient and always want to get started yesterday. Unfortunately, this time I haven't gotten my books. I received a confirmation email on Feb. 15 and nothing since then. I have contacted them on 4 seperate occasions, thru email and their web site and have heard nothing back. I don't want to be hard to get along with, but my account was charged for the purchase. I checked her FAQ page and it stated PDF's and ebooks have a turnaround time of about 24 hours. Can someone let me know what's going on? Is there a problem with her site or something?
Thanks for your help.