| | Re: custom orders
I have always gotten the money upfront unless it's a family member or close friend. But with the website people have to pay to check out.
I once did offer on Craigslist in my area 5 free bows to the first five who responded to generate some local interest (95% of business is other states) and one woman ordered additional in addition her to her free one and never came. Thankfully they were M2MG so I can resell them, but I can definately see your frustration!
I hope you hear back from her, or are at least able to re-sell them!