Try watching this video . . . it's really the only thing that helped me and I just started making them 2 weeks ago! Some additional steps that I take are: I take an alligator clip and clip the back 2 layers of ribbon that are supposed to stay in a horizontal position (if you use double prongs there should be a prong on each side of the pin) I also stick the pin into something such as my couch to keep it from shifting around! I hope that helps! Good Luck!