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I did a custom order at my last show. I just took my reciept book with me and wrote the order out on that. I told her that I would ship in 2 weeks. I knew that it wouldn't take that long to make and ship but I wanted to give myself plenty of time in case I had an emergency or something come up that I HAD to do. I ended up shipping within 1 week. I don't give receipts out at my shows I only do a reciept if it is a custom order that way I have a copy and the customer has a copy. Hope that helps you out!