Here is a phone number to contact the store and a fax number you can send off a fax. With her son being in the hospital and trying to play catch up, I am sure it was overlooked. Tel (562) 274-2622
Originally Posted by khofkamp
I placed an order a while ago, received the order and a 100 yard roll was missing.
I sent an email last tuesday and have not heard back.
Is there a better way to contact them? Does it usually take a while for them to get back to you? Do they just send items with out contacting? I needed this ribbon last week and now I will be in a major time crunch! It was hot pink, I do not know about any of you but hot pink is just NOT a color I can go without! LOL