That website may want to consider a new technical writer. I'm sure there's a way to say they seal their ribbon nicely without seeming to put others down. I'm a rather diplomatic person though, so it might just seem that way to me.
As far as using a woodburner goes, they're great! Anyone who spends any amount of time around me knows that I rely on mine heavily.
I posted some woodburner-in-use pics in this thread: http://hipgirlclips.com/forums/produ...od-burner.html
They're toward the end.