View Single Post
  #14 (permalink)  
Old 12-08-2009, 10:03
kittycow2's Avatar
kittycow2 kittycow2 is offline
Senior Member
Join Date: Nov 2007
Location: louisiana
Posts: 1,067
Default Re: Need opinions on camera please!!!

Originally Posted by HelenOster View Post
All refurbished units sold by Adorama Camera are factory refurbished by the manufacturer. A refurbished unit from Adorama may be an ex-store demo, possibly used in field tests or sales displays, or it may have been ordered in error and returned to the retailer (who can't then sell it as 'new' so it has to be sent back to the manufacturer for refurbishment).

A refurb can also have simply been pulled from the production line if something appears faulty, or if it hasn't passed the final inspection. Most of the time it is a very minor issue that needs correcting, nevertheless, once it is pulled from the normal flow of production, it gets flagged as a refurbished model, so you may get a unit straight from the factory that has never been used.

A refurbished item will have been checked over by the manufacturer by hand, inspected very thoroughly, diagnosed, and calibrated by experienced technicians, and could therefore turn out to be more dependable than a new item - which will only have been checked by a process of systematic quality control protocol (ie by random sampling as it comes off the conveyor belt).

In the past Adorama warranted Canon refurbished for 90 days; since 1st May 2009, all Canon refurbished products from Adorama come with a 1 year return-to-Adorama warranty. The warranty we give covers anything the manufacturer's warranty covers for a new unit, including shutter defects.

I hope this helps, but if you need anything else, please do email me directly.

Helen Oster
Adorama Camera Customer Service Ambassador

Thank u for the info. I have wondered what exactly was a refurbished camera and ur info somes it up.....
Reply With Quote