| | Re: Very Important Question. Please HELP!!!
If she let her daughter play with it and she ruined it, then it is her own fault. Headbands/bows are not toys and should not be played with.
I know you feel bad about loosing a vendor, but if she isn't willing to let you see it, then I doubt it was your fault. Alot of time people make up stuff just to get free stuff in hopes that you will not ask for the item back and just send more.
Just take a deep breath, reailze you cannot please everyone and look for a new vendor