My name is Diana and I have a beautiful daughter named Hayley who was born in July and a wonderful husband. My question is: Have you guys ever had someone complain about the bows falling off or the headbands falling apart? If so, what did you do to fix it?
I had a customer who wanted to return a headband because her daughter was play with it and ripped it off.
I have no idea how it could of happened and she wouldn't bring me the headband back. Because of this I lost a vendor. Which I totally understand, why would you represent something that falls apart. But when I got home my husband and I took two headband and were trying to rip it apart and couldn't. The headbands were nylon and I used hot glue.