| | Re: ? about changing the nozzle of Aleenes hot glue gun
I had the same problem. I read the instructions inside and out and followed them to a tee, but the thing did not budge. I was very frustrated, as this glue gun wasn't cheap and called the number on the package. I explained the situation and the guy told me that I had to use the wrench and pliers (not explained in the instructions). I tried it while I was on the phone with him and it still didn't work (and I almost burned myself). He said that mine was probaby faulty and that he would send me a replacement. About 2 weeks later, I got a brand new one in the mail. I still haven't tried that one, but I foresee having the same problem. My point is......if you can't get your one to work or you damage it by trying, then call the number and complain. They will send you a new one and you can either keep it or maybe even try returning it to the store you got it.