Originally Posted by bcroud
Why are you wanting to know our policy on hair ties? What is your policy? Do you guarantee your products? It's a hair tie - replace it for good customer service OR don't for word of mouth to spread your products are cheap!
Seeing that this is a website forum for advice on things I was just being curious. I don't feel like my products are cheap and I have very commendable customer service. Why so negative, we are all just trying to help each other out and I have done my share on giving advice too. We don't need your negative vibe here.
For all the ladies that responded, thank you. I use the same brand.